Frequently Asked Qusetions

Is my deposit refundable?

No, although we will happily find another date suitable for you.

How much space will I need?

We can adapt to most spaces! Our packages can be tailored to a variety of spaces including gardens, living rooms and hired halls! We would just suggest being mindful of how many guests you invite in correlation with the space you have in order to reduce the risk of potential dancing collisions!

When are you available?

We like to book 11-12:30pm (or earlier) or 3-4:30pm (or later) sat-sun or during the holidays but of course we are adaptable!

Anytime during the week.

We recommend checking a date with us before booking a hall.

You must pay your deposit to secure your booking.

How many children can you cater for?

We allow a maximum of 20 children per one entertainer to conduct a party safely and in a controlled yet still fun way! Anymore children thereafter will require another entertainer (£50 extra charge per additional character). This also requires extra props etc for the party so it is important we know the number of guests so we can accommodate the games prior to the party.

Please also bare in mind a lot of parents turn up with siblings and don’t tell you beforehand!

Things to Remember!

Parking at the venue is very important, for your guests and our entertainer who will need to unload and reload her car. She will call you on her arrival.
Parking charges and congestion charge will need to be be paid for by you the host.
Please call the venue the week before to confirm – yes it has happened before where the venue has had a mix up with dates.
Our entertainers need to be paid in cash on the day of the party.
We recommend taking an emergency contact down for each child before the party starts.
We always recommend balloons on the door as any easy indicator for parents to find the party.
Don’t forget something to light the candles!